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FAQ
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Who is Ticmate?
What kind of tickets can Ticmate help me with?
How does it work?
Whose name do I enter under Client Information?
How do I get my tickets?
What do I do if I haven’t received my tickets?
What are your fees like, and are they included in the ticket price?
Are there discounts for children, students or seniors?
Where is the meeting point for my tour?
What does it mean when my tickets are on request?
How do I book tickets for my group?
Once I purchase tickets, can I change or cancel?
Do you offer cancellation protection?
Can I contact a real person for help?
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