FAQ
Ticmate’s mission is to make it easy for customers to buy tickets to attractions around the world using a website in their own language. Ticmate was founde...
Tue, 28 May, 2019 at 1:22 PM
Ticmate offers unparalleled online access to tickets to some of the world’s most popular attractions, convenient airport transfer services, money-saving sig...
Tue, 28 May, 2019 at 1:33 PM
Our proprietary online system has been designed to offer you real-time access to an unrivaled selection of tickets, while also providing all the information...
Mon, 16 Dec, 2019 at 12:25 PM
The name entered under Client Information in Step 2 of the booking process is the name that will print on your e-tickets or voucher. Please use the first ...
Tue, 28 May, 2019 at 1:27 PM
Each product page contains specific information regarding ticket collection. In some cases, a voucher is issued; in others, e-tickets are sent. Either way, ...
Tue, 28 May, 2019 at 1:29 PM
In the unlikely event that you do not receive the confirmation email containing your voucher or e-tickets, please contact our helpdesk at helpdesk@ticmate.c...
Tue, 1 Oct, 2019 at 11:31 AM
Prices displayed online include all costs, taxes, and booking fees applicable to the distribution costs of the tickets. Our competitive prices are always eq...
Wed, 30 Oct, 2019 at 4:12 PM
We do offer special prices for children or seniors on certain products, although we do not have discounts for students. If there are special rates available...
Tue, 28 May, 2019 at 1:39 PM
You will find the exact address and a map of the meeting point for any tour on its product page. All of our meeting points are centrally located and are gen...
Tue, 28 May, 2019 at 1:41 PM
Typically, tickets purchased through Ticmate are automatically confirmed at time of payment. However, some special events require that we must confirm the t...
Tue, 28 May, 2019 at 1:44 PM