FAQ
Our system lets you add up to eight tickets to your shopping cart at once. If you need to purchase more tickets, please continue to add bundles of tickets t...
Tue, 28 May, 2019 at 1:46 PM
Please take a moment to read our Terms & Conditions here (they´re not that long, we promise!), especially if you have questions about cancellations or c...
Fri, 5 Dec, 2025 at 11:30 AM
Yes! You can add cancellation protection to any ticket order at the time of booking (it cannot be added afterwards). Our Cancellation Protection provides f...
Tue, 28 May, 2019 at 2:11 PM
Of course! Please contact us at helpdesk@ticmate.com or by phone at (855) 325-0977. Our Customer Service line is open 7:00 AM to 3:00 PM EST Monday through ...
Fri, 5 Dec, 2025 at 11:23 AM
When you have completed your booking, we will email you a booking confirmation incl. your voucher/e-ticket(s) as a PDF document. Please bring a copy of...
Wed, 3 Dec, 2025 at 1:38 PM