FAQ
Our system lets you add up to eight tickets to your shopping cart at once. If you need to purchase more tickets, please continue to add bundles of tickets t...
Tue, 28 May, 2019 at 1:46 PM
Please take a few moments to read our Terms & Conditions here (they´re not that long, we promise!), especially if you have questions about changes or ca...
Mon, 24 Jun, 2019 at 1:26 PM
Yes! You can add cancellation protection to any ticket order at the time of booking (it cannot be added afterwards). Our Cancellation Protection provides f...
Tue, 28 May, 2019 at 2:11 PM
Of course! Please contact us at helpdesk@ticmate.com or by phone at (855) 325-0977. Our Customer Service line is open 7:00 AM to 2:00 PM EST Monday through ...
Thu, 23 Apr, 2020 at 5:18 PM
When you have completed your booking, we will email you a booking confirmation and your voucher/e-ticket(s) as a PDF document. Please bring a copy of yo...
Thu, 27 Nov, 2025 at 1:45 PM